A gift card for the amount of your choice can be used to pay for accommodation, spa and all restaurants at the Grand Hotel Sofia.
Our E-shop offers experiences and servises, and limited number of physical goods. With every purchase the client receives Voucher/vouchers which have an unique number (ID). The voucher number (ID) is your purchase identifier.
A voucher could be a perfect gift. For that purpose, we have provided fields for personalisation. Find them imediately above the ADD TO CART button. Fields for Recepient Name, Recepient Email and Message are provided. The Recepient's name and the Message will be printed on the voucher. The recepient email will be used as additional sending option.
Purchased vouchers are being received:
You can use the services at time of your choice. As our experiences/services are upon availability, you generally would need a reservation in advance. Making a reservation - just cite your unique voucher number (ID).
The following debit and credit cards only may be used for payment: Visa, Mastercard. Grand Hotel Sofia is VAT registered in Bulgaria where all payment transactions take place.
6 (six) months.
You could have a refund if you contact us within 15 days after purchase. If there are applicable bank fees, they are at client's expence. Vouchers cannot be exchanged for cash and cannot be used after the date shown.
As our products and services are dependent on availability, we recommend that our guests book a service in good time before their visit.